Privacy Policy

1. Who We Are

Core Fitness Club ("Core Fitness Club", "we", "us", or "our") operates the website corefitnessclubsangvi.com.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit an inquiry, contact us, or interact with our online services.

By using our website or submitting information through our forms, you acknowledge that your information may be processed as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry or contact us through our website, we may collect:

  • Name
  • Phone number
  • Email address, if provided
  • Fitness goals or interests, such as weight loss, muscle gain, or general fitness
  • Membership or service preferences
  • Any additional information you voluntarily provide in a message or inquiry form

Please do not submit passwords, financial information, government identification numbers, or other sensitive or confidential information through our website inquiry forms.

2.2 Automatically Collected Information

When you visit our website, certain technical and usage information may be collected through our hosting provider, analytics tools, cookies, local storage, or similar technologies.

Depending on the services enabled on our website, this may include:

  • IP address or approximate location
  • Browser type and version
  • Device and operating system information
  • Pages visited
  • Referring website or source
  • Date and time of your visit
  • General website usage and interaction information

We use this information to operate, secure, maintain, and improve our website and services.

2.3 WhatsApp Interactions

Our website may contain buttons or links that redirect you to WhatsApp.

When you click a WhatsApp button, we may record limited interaction information, such as:

  • The website page or section from which the button was clicked
  • The date and time of the interaction

We may use this information to understand which parts of our website generate inquiries and to improve the user experience. Once you are redirected to WhatsApp, your communications through WhatsApp are governed by the applicable privacy policies and terms of WhatsApp and Meta.

3. How We Use Your Information

We may use your information for the following purposes:

Responding to Your Inquiry

To contact you regarding gym memberships, membership pricing, available offers, fitness services, trial sessions, and questions or requests submitted through our website.

Communication

We may contact you by phone call, SMS, WhatsApp, or email when reasonably necessary to respond to or follow up on your inquiry.

Marketing and Promotions

Where you have provided the necessary permission or where otherwise permitted under applicable law, we may contact you regarding:

  • Membership offers
  • Promotional campaigns
  • Discounts
  • New services
  • Fitness-related updates from Core Fitness Club

You may opt out of promotional or marketing communications at any time.

Website Analytics and Improvement

We may use information about website usage to:

  • Understand website traffic
  • Improve website performance
  • Improve content and user experience
  • Identify technical problems
  • Prevent misuse or abuse of our services

Website Operations and Security

We may process information to maintain the security, functionality, and reliability of our website and related systems.

4. Marketing Communications and Your Choices

If you receive promotional communications from us, you may opt out at any time.

You may request to stop receiving marketing communications by:

Please note that even after opting out of promotional communications, we may still contact you when necessary to respond to an existing inquiry or provide information you specifically requested.

5. How We Store and Share Your Information

We may use trusted third-party service providers to operate our website and manage website inquiries.

Google

Website inquiry information may be stored or managed using Google services, including Google Sheets, for lead and inquiry management. Access to such information is limited to authorized personnel who require access for business operations.

WhatsApp and Meta

When you choose to contact us through WhatsApp, your communication is processed through WhatsApp and its related services. Your use of WhatsApp is subject to the applicable privacy policies of WhatsApp and Meta.

Website Hosting and Infrastructure

Our website and related services may use third-party hosting and infrastructure providers, including Vercel. These providers may process certain technical information necessary to operate, secure, and deliver our website.

Analytics and Other Website Services

We may use analytics, performance, mapping, video hosting, social media, or similar third-party services to support website functionality and understand how visitors use our website. These services may process information in accordance with their respective privacy policies.

Legal Requirements

We may disclose information where required or permitted by applicable law, including in response to:

  • Legal obligations
  • Court orders
  • Government or regulatory requests
  • Requests necessary to protect our rights, property, users, or security

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Cookies, Local Storage, and Similar Technologies

Our website may use cookies, browser local storage, and similar technologies to support website functionality and improve user experience.

These technologies may be used to:

  • Remember website preferences
  • Remember whether certain announcements or pop-ups have been dismissed
  • Maintain website functionality
  • Understand website usage
  • Improve performance and user experience
  • Measure interactions with certain website features

You can manage or delete cookies through your browser settings.

Please note that disabling certain cookies or browser storage features may affect the functionality or user experience of our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Generally:

  • Website inquiry information may be retained for up to 24 months after our last meaningful interaction with you
  • Information used for marketing communications may be retained until you opt out or request deletion, unless a longer retention period is required or permitted by law
  • Membership and business records may be retained for the period required for operational, accounting, legal, or regulatory purposes

We may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.

8. Your Privacy Rights and Choices

Subject to applicable law, you may request:

Access

Information about the personal information we hold about you.

Correction

Correction of inaccurate or incomplete personal information.

Deletion

Deletion of personal information that we no longer need or are not required to retain.

Withdrawal of Consent

Withdrawal of consent where processing is based on your consent.

Marketing Opt-Out

To stop receiving promotional or marketing communications from us.

To exercise any of these rights, contact us using the details provided in Section 13.

We may request reasonable information to verify your identity before processing certain requests. In some cases, we may not be able to delete information where we are required or permitted to retain it under applicable law.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure website connections using HTTPS
  • Restricted access to inquiry and customer information
  • Access controls for authorized personnel
  • Input validation and abuse-prevention measures
  • Security monitoring and maintenance

However, no method of transmission over the internet or electronic storage system is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Third-Party Websites and Services

Our website may contain links to or integrate with third-party websites and services, including:

  • WhatsApp
  • Google Maps
  • Google Reviews
  • Facebook
  • Instagram
  • YouTube
  • Cult.fit
  • Cloudinary
  • Other third-party services used to support website functionality

When you access a third-party website or service, its own privacy policy and terms may apply. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 16 without appropriate involvement or consent from a parent or legal guardian.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete or otherwise handle that information appropriately.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. International Data Processing

Core Fitness Club is based in India, and our website is primarily intended for users in India.

However, some of our third-party service providers may operate servers, infrastructure, or data processing facilities in other countries.

As a result, information may be processed or stored in India or other countries where our service providers operate, subject to applicable legal and security requirements.

13. Privacy and Contact Information

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

Core Fitness Club

Survey No. 3/4, Mrunal Paradise, Basement

Opposite Hotel New Maharaja, Behind Hotel Radha Krishna

Trimurthi Chowk, Sangvi, Pune, Maharashtra, India

Phone: +91 9923474499 / +91 8830273040

Email: contact@corefitnessclubsangvi.com

WhatsApp: +91 8830273040

We will make reasonable efforts to respond to privacy-related requests within a reasonable timeframe.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our website or services
  • Our data handling practices
  • Technology or service providers
  • Applicable legal or regulatory requirements

When we update this Privacy Policy, we will revise the "Last updated" date at the top of this page.

For significant changes, we may provide additional notice through our website or other appropriate communication channels.

We encourage you to review this Privacy Policy periodically.

15. Your Acknowledgement

By submitting information through our website, you acknowledge that you have read and understood this Privacy Policy.

Your use of our website and submission of an inquiry does not require you to agree to receive promotional marketing communications unless you separately provide consent or such communication is otherwise permitted under applicable law.

If you have questions about how your information is handled, please contact us using the details provided above.